Player webmaster posted a message on 24/05 11:41 on the ZooValley & CadoVillage Forum: Newsletter. Answer him on ZooValley & CadoVillage and exchange with other players
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Hello, my question is very simple I wanted to know if it is normal that for some time I no longer receive a Newsletter with a code?
Hello Dragaons36,
Following a problem with the newsletters, we have suspended them for the moment. This is only temporary and we hope to be able to fix the problem quickly.
Writing to customer service allows us to quantify the extent of the problem, allows you to be compensated following a bug and especially allows us to better track your problems/requests.
thanks for the answer but no, I have something else to do in addition I have a friend it's worse he received it at 11:59 pm so he had a minute to Confirm it it it's a new game? Even the customer service department now organizes games for the person who will validate his or her newsletter as soon as possible.
I received a newsletter at 8:47 pm yesterday, I tried to enter the code at the moment which is 19 hours ago but expired. Which means these codes don't even have a 24-hour validity. This is not very "generous"
Hello margot3804,
I am sorry for this problem and invite you to report it to our customer service.
I received a newsletter at 8:47 pm yesterday, I tried to enter the code right now which is 19 hours ago but expired. This means that these codes are not even valid for 24 hours. It's not very "generous"
good evening, I receive newsletters with codes but as today I received the code (LE06C) at 0h17 on 17 06 2017 and wanting the validated it marks me that the code is valid only until 16 06 2017 is the day before the reception of the code ,I find it strange, maybe a blare????? thanks for a possible answer ' from the web or a player !!!
